Frequently Asked Questions

We primarily serve the southern suburbs of Perth, including Belmont, Bull Creek, Wellard, Thornlie, Maddington, Gosnells, and Armadale. However, we also cover most other areas in Perth based on urgency and availability. If you’re unsure, give us a call and we’ll confirm instantly.

In most cases, we can arrive within 15 minutes of your call. Our team is highly responsive, especially in critical situations like accidents or vehicle breakdowns.

Yes, No1 Towing Service operates 7 days a week, including weekends and public holidays. We’re available 24/7 to assist when you need us the most.

Absolutely. We accept scheduled towing requests for planned vehicle transport, relocation, or mechanical appointments. Pre-booking ensures timely service and peace of mind.

Yes, every driver at No1 Towing Service holds a valid towing license and is fully insured. We take vehicle safety and customer trust very seriously.

Yes. Our team is equipped and trained to handle challenging environments, including underground car parks and narrow lanes, without causing damage to your vehicle.

We tow all types of vehicles—sedans, 4WDs, SUVs, sports cars, lowered vehicles, project cars, vans, utes, trailers, campervans, and even commercial fleets.

Yes. No1 Towing Service uses specialised equipment such as tilt tray tow trucks that are ideal for towing sports, luxury, and performance vehicles safely and securely.

Yes, we provide on-the-spot roadside assistance for common issues including fuel top-ups, flat tyre replacement, and battery jump-starts. No towing needed in many cases.

Yes, we provide both short and long-distance towing across Western Australia. Whether you’re a few blocks away or several suburbs out, we’ve got you covered.

Our pricing is based on factors such as the type of vehicle, distance to be towed, time of day, and service type. We provide transparent, upfront quotes—no hidden fees.

We accept payments via credit cards, debit cards, cash, and online methods for convenience and flexibility. Receipts are provided upon request.

Yes. We regularly work with insurers and accept insurance-approved towing requests. Just let us know at the time of booking, and we’ll handle the rest.

Please provide your vehicle’s make and model, condition, your current location, desired drop-off address, and your preferred time. This helps us send the most suitable tow truck quickly.

Yes, in most situations, we allow one passenger to ride along with the driver, depending on the vehicle and current safety guidelines.

Yes, we offer scrap and unwanted vehicle removal from homes, businesses, and public areas. This includes cars that no longer run or have been abandoned.

Yes, No1 Towing Service provides dependable towing for commercial vehicles, including vans, utes, service vehicles, and company fleets.

Tilt tray towing involves a flatbed tray that hydraulically tilts to allow the vehicle to be winched or driven onto it. This method ensures maximum safety for low-clearance or damaged vehicles.

No1 Towing Service operates 24/7, so even if your car breaks down at midnight, we’re only a phone call away. Just dial 0490 692 610.

Yes, we offer fuel delivery assistance for both diesel and petrol vehicles. We’ll come to your location and get you back on the road quickly.

Our team takes full responsibility for the safe handling of your vehicle during transport. We are fully insured and follow strict protocols to prevent any damage.

In most cases, yes—especially to confirm vehicle details and destination. However, in special situations, we can coordinate with you remotely.

Yes, we have experience towing vehicles related to police impounds or legal situations. Please provide full details when making the request.

If you don’t have a destination in mind, our team can recommend nearby mechanics or holding yards based on your situation and needs.

Yes, we work with a range of businesses, including car dealerships, panel beaters, mechanics, and rental providers who need reliable, scheduled towing.

Recovery towing involves removing a vehicle that is stuck, crashed, or off-road, whereas regular towing usually involves moving a functioning or non-damaged vehicle.

If a job is cancelled after the tow truck has already been dispatched, a call-out fee may apply. We’re flexible, but please notify us as early as possible.

No1 Towing Service uses modern, well-maintained tow trucks including tilt trays and flatbeds, equipped with winches, wheel straps, and safety chains to protect your vehicle.

Absolutely. Call us with your pickup and drop-off details, and we’ll give you a quick and accurate quote—no obligation.

We’re fast, fully insured, and experienced. Our team is friendly, professional, and committed to delivering 5-star service every time—24/7, all across Perth.